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Three rectangular door-handle sets with keyholes in black, silver-colored and gold-colored finishes standing on a countertop. — Commercial Rekeying, Toronto

Commercial · Toronto

Commercial Rekeying

The manager's key ring went missing somewhere between the bank and the car, and the master on it opened every door in the building. Until the cylinders are changed, whoever finds it is holding the run of the place.

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In plain words

Changing the locks answers today's question; key control keeps it answered. During a commercial rekey the new keys are stamped with a serial code rather than the business name or address, so a dropped key tells its finder nothing. Each key is logged against the person who receives it, and the old keys are collected and cut up on the spot. For premises that want copies kept out of hardware stores, the cylinders can be set up on a restricted keyway, with blanks released only against a signed authorization. What you end up with is a set of locks whose keys you can account for years later.

Sound familiar?

The office has been reshuffled twice since the locks were last touched. Reception can open the server room, the warehouse crew has a key to accounting, and the chart that once explained who could open what has not been seen since the move.

How the visit goes

Commercial Rekeying · Toronto

How the visit goes

Steel push bar with a latch housing, hinge plate, screws, screwdriver and tape measure on a worn bench beside an open box.
  1. 1

    Who needs to open what

    The keying plan is a picture of how the business runs, so the assessment asks who goes through which door on a normal day. Front-line staff need the customer entrance and perhaps the stockroom; supervisors add the office; the owner and the bookkeeper hold the cash room; the IT contractor reaches the server closet and nothing else. Out of that conversation come the key groups: doors keyed alike so one key covers a role, doors keyed differently where separation matters, and whether a master for the owner earns its place. The plan also names anything left out on purpose, so the chart shows both what changes and what stays.

  2. 2

    Padlocks, cabinets and the mailbox

    A business is more than its doors, and the same visit brings the smaller locks into the plan. Rekeyable padlocks on the compound gate, the propane cage or the roll shutter can be pinned to the same key as the back door, so the opening crew carries one key instead of four. Filing cabinets, the till drawer, a medicine or chemical cupboard and the display cases can be keyed alike for the staff who use them or kept separate for the manager. The lobby mailbox, which often still answers to a key from two tenants ago, gets a fresh cylinder or is repinned where its design allows. Each small lock is added to the chart alongside the doors.

  3. 3

    Telling the landlord and the alarm company

    A rekey touches a few people outside the business, and the handover covers them. If the lease asks for it, the landlord or property manager receives a key to the suite entrance and a note that the locks were changed, which keeps you onside for emergencies and inspections. The alarm monitoring company is given the updated keyholder list, and it is a good moment to change the alarm codes of anyone who no longer works there, since a key and a code usually leave together. Cleaners, the courier with after-hours access and the neighbour who watches the place on holidays each collect their new key against the register like everyone else.

In the van

  • Code key machine
  • Plug follower
  • Standard and restricted key blanks
  • Rekeyable padlocks
  • Mortise cylinder set screws and cams

What affects the quote

  1. 1

    Distance to the premises

    Travel to the site is part of the call-out, and a unit in a downtown plaza and one at the end of a rural industrial road are different trips.

  2. 2

    Mix of lock types

    A key-in-lever cylinder, a storefront mortise cylinder, a back-door rim cylinder and a padlock take different handling, though several full-size formats can share one pin kit for the same key system; a premises with a wide mix of cylinder types and brands still takes longer than one with one.

  3. 3

    Restricted keyway

    Moving to a patented, restricted keyway means new cylinders or cores rather than a repin of the old ones, and the blanks themselves carry a higher price than standard keys.

Same fees day, night or weekend.

Have it ready

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(289) 806-4961

Commercial Rekeying: questions

Advice · (289) 806-4961

How many keys should we have cut?

Count the people who need each group, add one spare per group for the safe, and stop there. Extra keys cut 'just in case' are the ones that end up unaccounted for. Because the keys are cut to code from the pinning records, more can be produced later to the same standard, so there is no need to stockpile on the day. Restricted keys are ordered by the named signatories when needed.

Can all our doors be put on a single key?

Yes, if the cylinders share a keyway or can be fitted with ones that do. Keying everything alike is popular with small shops because staff carry one key and spares are simple. The trade-off is that one key then opens the cash room as readily as the front door. Many businesses choose a middle path: the doors everyone uses on one key, the sensitive rooms on another, and an owner's master that opens both.

What condition does a lock need to be in to be rekeyed?

It needs a plug that rotates without catching, pins that return under their springs, and a face free of heavy corrosion or cracks. Most commercial cylinders in daily use pass easily. Ones that are stiff, gritty or green with salt bloom can sometimes be cleaned and repinned, and the locksmith will say when a replacement for that door is the better value; the rest of the doors are rekeyed regardless.

Toronto, Ontario

Toronto information

Town
Toronto, Ontario
In business
17 years
Hours
Open 24/7 · nights, weekends and holidays, same fees
Visits
On-site assessment preferred. Request a visit or call.

What the census means at the door

58%

Older homes. About 58% of homes in Toronto were built in 1980 or earlier, according to the 2021 Census.

Established homes often have non-standard bores and backsets from an earlier generation of hardware. A locksmith working in such an area carries adapter plates and cylinders in the older sizes, so an upgrade fits the existing door instead of forcing a new one.

23%

Single-detached houses make up about 23% of homes in Toronto (2021 Census).

Where most people live in townhouses, apartments or condos, doors come in two kinds: the suite door you control and the shared entrances the building manages. A locksmith works on your door freely and coordinates with management on the rest.

Source: Statistics Canada, 2021 Census of Population

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Request a visit

The manager's key ring went missing somewhere between the bank and the car, and the master on it opened every door in the building.

Call now · open 24/7(289) 806-4961
  • On-site assessment preferred
  • Same fees day, night or weekend
  • 17 years in business