
Locksmith · Toronto
Help yourself first
You do not need to become an expert to make good choices about locks. A little understanding goes a long way. These short pieces give you that: how keys are copied, what a lock grade means, when a repair beats a replacement and how to prepare for the unexpected.
Call now · open 24/7(289) 806-4961- Service bulletin 1Car Key Replacement: how the work is doneLosing a key is also a security event, and replacement is the moment to close it. The locksmith can erase the missing key from the immobilizer's memory during programming, so a stranger who finds it holds a blade that…Read
- Service bulletin 2Vintage Mortise Lock Service: comparing quotesOften, on cases that already take a threaded cylinder. Mortise cylinders are made in standard thread sizes and lengths with different cam shapes, and a new one is selected to match the case and the door thickness.Read
- Service bulletin 3Master Key System Design: before you callA dental office wants the front desk to lock up at night without ever holding a key to the room where patient records and controlled supplies are stored. Right now one master key opens both, which nobody is comfortable…Read
Curious about the process?

Lockout Services
My key snapped off in the lock. Is that still a lockout call?
It starts the same way and adds one step. The broken blade is removed with extraction tools that grip it and draw it out, rather than pushing it deeper, and then the door is opened normally. A key rarely breaks in a healthy cylinder, so the locksmith checks the pins and springs afterwards and cleans or services the cylinder if wear caused it. A new key is cut from the two halves or from the code, since a weakened copy would snap again. Home Lockout Service
Can you also deal with the back door, the roll-up shutter and the gate?
Yes. A business lockout covers every opening the premises relies on: the rear service door with its exit device, a roll-up shutter and its padlock, the compound gate, a mailbox in the lobby and interior doors such as the cash office or server closet. Mention each one when you call so the right padlock shackles, cores and cylinders are in the van, and so cylinders that should share a key are handled together. Business Lockout Service
What proof do I need to show?
Photo identification and something that connects you to the lock. For a house or apartment that is a lease, a bill, addressed post, or confirmation from the property manager; for a business, your role there; for a vehicle, the registration or ownership papers with matching identification. If the documents are inside, say so on the phone and the check is completed once the door is open. Broken Key Extraction
Is a smart lock a good replacement after a break-in?
It can be, with the same reinforcement behind it. A keypad or app-controlled deadbolt eases the problem of stolen keys, since codes are changed in seconds and a lost phone is unpaired rather than rekeyed. Its bolt still needs a boxed strike and long screws, because the frame is what failed; a keyed override should be rekeyed too, with any spare left with a trusted person, not hidden outside; a cylinder-free model needs no override key. Choose one with a full-throw bolt and fit it to a reinforced door edge. Break-In Damage Lock Repair

Change or Rekey Locks
Do the old keys really stop working?
Yes, at every cylinder that was rekeyed. Once the bottom pins are changed, a key cut to the old combination lifts them to the wrong heights and the plug will not turn. The locksmith proves this at each door by trying the old key after the new one, because any door missed from the list would still answer to the old key. That is also why the walk around the property at the start matters: every door meant to be included has to be on the list. Lock Rekeying
Why does the strike plate matter so much?
The strike is the metal plate the bolt throws into, and it is where a kicked door usually fails: short screws bite only into the thin jamb board, which splits. A reinforced strike or strike box fastened with 75 mm screws passes through the jamb into the stud behind, so a blow is met by the framing of the house. On a wood frame, strike screws that reach at least 30 mm into solid wood behind the jamb are what actually holds. Deadbolt Installation
What does a higher grade of lock actually give me?
Grades follow ANSI/BHMA standards, with Grade 1 the highest and Grade 3 the lightest, and residential hardware carries a separate label that scores security, durability and finish. The grade reports how the lock performed on the standard's own operational, strength and security tests; a higher grade often comes with a longer bolt, a sturdier housing, pins that resist picking and a strike built to anchor into the framing, but those features are worth confirming on the specific model rather than assumed from the grade alone. Lock Replacement & Upgrade
Is it worth repairing an old mortise lock instead of replacing it?
Usually, yes. The mechanisms are simple and robust, and what fails is nearly always a spring, dried grease or wear on one part, all of which are repairable on a bench. Replacing the lock with a modern cylindrical set means boring a large hole through the door stile and filling the old pocket, which is more work and changes the door for good. A rebuilt case keeps the original trim and keeps the door intact. Vintage Mortise Lock Service

High Security Locks
Can a mechanical dial safe be opened without drilling it?
Most of the time, yes. Manipulation reads the wheel pack through the dial by feel, and decoding tools built for a specific lock family read the gate positions directly, both without any lasting effect on the lock. Whether either works depends on the lock's own security rating and condition, since a high-security Group 1 lock resists these methods far longer than an older Group 2 one, but drilling is only used once both routes are ruled out. Safe Opening & Combination Change
How often does the battery need replacing on an electronic lock?
Most electronic locks give a low-battery warning, usually a beep or flashing light, well before they actually stop working, and replacing the battery within that same week is the safer habit rather than waiting. Depending on how often the safe is opened, a battery commonly lasts somewhere between one and several years, and keeping a spare of the correct type near the safe avoids a search once the warning starts. Safe Installation & Servicing
What proof do I need to show before locks are changed?
The locksmith confirms that the person ordering the work is entitled to change the locks: the owner, a tenant with the landlord's agreement, or a property or facilities manager for a business. Photo identification and something linking you to the address usually settle it, and for a company a letter or a call to the named contact does the same. It protects you as much as anyone, since the same check stops someone else from changing your locks. High Security Locks

Commercial Locks
How many keys should we have cut?
Count the people who need each group, add one spare per group for the safe, and stop there. Extra keys cut 'just in case' are the ones that end up unaccounted for. Because the keys are cut to code from the pinning records, more can be produced later to the same standard, so there is no need to stockpile on the day. Restricted keys are ordered by the named signatories when needed. Commercial Rekeying
What is the difference between a master key and a sub-master?
A sub-master sits below the top level and opens a defined group, such as one department or one floor, without opening doors outside that group. The top-level master sits above every sub-master and opens everything in the system. Most properties need only one or two sub-master levels; adding more than the business genuinely uses just makes the chart harder to manage without adding real convenience. Master Key System Design
What's the difference between an electric strike and a magnetic lock?
An electric strike fits into the existing door frame and works with the door's own latch or bolt, releasing it briefly for a valid credential while otherwise behaving like an ordinary strike plate. A magnetic lock instead clamps the door shut with an electromagnet mounted at the head of the frame, and it is always installed with a request-to-exit device so someone leaving is never held up looking for a way out. Access Control Installation
Who is responsible for keeping the hardware compliant?
The building owner or the party the owner assigns, often a facilities manager, is responsible for keeping exit hardware in working order and for the fire door assembly testing that goes with it. A locksmith installs and services the hardware and can keep records on the owner's behalf, but the ongoing duty to maintain the assembly sits with whoever holds the building. Panic & Exit Hardware

Car Keys
It is a rental or a company vehicle. Can you open it for me?
Yes, with the paperwork that fits. For a rental, the agreement in your name plus photo identification does the job; the rental company's roadside line may also want a call, and the locksmith can leave a written note of what was done for the return desk. For a company vehicle, a fleet manager or supervisor who can confirm you are assigned to it settles the question, and the same note keeps the fleet's records straight. Car Lockout Service
Does the car have to be towed to a shop?
Often not. The cutting machine, blanks and programming tool travel in the van, and the work is done where the car sits: a driveway, a parking garage, the roadside or a workplace lot. The locksmith connects to the diagnostic port under the dash and cuts and programs on the spot. An unsupported or dealer-only system may still need the vehicle to go to a dealer or a suitably equipped shop, which the VIN check flags beforehand. Car Key Replacement
Is it possible to leave out certain functions on the spare, like remote start?
Yes. A spare can be built to do everything the first key does, or scaled back to just the blade and chip that unlock a door and start the engine, without a remote start button or a trunk release. This is agreed before programming begins and is a deliberate choice rather than a lesser copy, useful for a valet, a young driver, or anyone the household wants kept to essential access. Spare Car Key Duplication
Can you program a fob for a new driver without touching the fobs we already use?
Yes. Adding a fob for another driver joins it to the vehicle's accepted list alongside the fobs already there, and on many vehicles the ones already in daily use are not re-registered or disturbed in the process, though some procedures need every fob present and re-registered together. Each fob keeps its own identity in the vehicle's memory even though they all operate the same doors and engine. Key Fob Programming
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